{"id":67,"date":"2022-08-26T13:50:08","date_gmt":"2022-08-26T11:50:08","guid":{"rendered":"https:\/\/nextbike-live.pluspol-networks.de\/luzern\/?page_id=67"},"modified":"2026-07-22T13:39:26","modified_gmt":"2026-07-22T11:39:26","slug":"fee","status":"publish","type":"page","link":"https:\/\/www.nextbike.ch\/en\/fee\/","title":{"rendered":"Fee"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2>Information about the service fee<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\">\n<h2><strong style=\"font-size: 16px;\">Dear user,<\/strong><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\">\n<p>you have returned the bike or ebike improperly. There is a regular fee of 20 CHF for bikes and 25 CHF for ebikes per rental for bikes when returned improperly. This fee does not apply to the first improper return. Please note that in case of repetition the fee will apply.<\/p>\n<p>You can still avoid the fee: Go back to the bike and rent it again. Do not do this from afar, as the lock will open automatically. The new rental will merge with the old one and the improper return fee will be cleared if you return the bike properly this time.<\/p>\n<p>You can see the final charges for your rentals in your rental history in your app or in your customer account via the website login. You can get information about prices and tariffs under &#8216;Tariffs&#8217;.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\"><strong>Which return options are there for nextbike Zentralschweiz?<\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\">\n<p>You can find the return policy for each type of bike under <a href=\"https:\/\/www.nextbike.ch\/en\/#how-it-works\">How it works<\/a>.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\"><strong>Unjust fees? What now?<\/strong><\/div>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\">Due to slight GPS deviations, you may be charged a fee for inproper return even though you returned your bike at a station. No problem. Contact us via <a title=\"mailto:info@nextbike.ch\" href=\"mailto:info@nextbike.ch\" data-linkindex=\"1\" data-olk-copy-source=\"MessageBody\">info@nextbike.ch<\/a>\u00a0or send us a message via app with your registered mobile phone number, respective bike number and a short description of the problem. We will correct the rental.<\/div>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\">\n<div class=\"wp-block-column col-12 col-sm-auto\"><\/div>\n<\/div>\n<\/div>\n<div class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl\"><\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Information about the service fee [\/vc_column_text][vc_column_text css=&#8221;&#8221;] Dear user, you have returned the bike or ebike improperly. There is a regular fee of 20 CHF for bikes and 25 CHF for ebikes per rental for bikes when returned improperly. This fee does not apply to the first improper return. Please note that in case [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-bubble.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fee - nextbike Luzern<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nextbike.ch\/en\/fee\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fee - nextbike Luzern\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Information about the service fee [\/vc_column_text][vc_column_text css=&#8221;&#8221;] Dear user, you have returned the bike or ebike improperly. 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